Frequently asked questions
Short, simple answers. Can't find yours? Ask us.
About PMCLEAR
What is PMCLEAR?
PMCLEAR is PMP® exam practice written in simple English, for people whose first language is not English. Each chapter explains one topic, the PMP rule, the key words to look for in the question, the common trap and a real example, then gives practice questions with full explanations.
Is PMCLEAR official or connected to PMI?
No. PMCLEAR is an independent, unofficial study tool. It is not affiliated with, endorsed by or approved by the Project Management Institute (PMI). PMP, PMI and PMBOK are registered marks of PMI.
Are these real exam questions?
No. All questions are written for practice. They are not taken from any real PMI exam. They are written in the style of the exam so you learn how to read the question and find the logic.
Does PMCLEAR give me the 35 contact hours?
No. PMCLEAR is a practice and revision tool. It does not issue a certificate of contact hours. Many people use it together with a course that gives the 35 hours.
What is the “PMP English Decoder”?
A free guide to the small words that decide the answer: question words like FIRST, NEXT, BEST and EXCEPT, the key verbs, and short phrases that change the meaning. Open it from any question by clicking What does this mean?.
Free demo and full access
What is in the free demo?
The demo needs no sign-up and no card. It includes 10 chapters with their practice questions, the PMP English Decoder and the formula sheet, so you can see exactly how PMCLEAR teaches before you pay.
What do I get with full access?
- All 88 chapters across 15 study areas
- 1,000 practice questions with full explanations
- Coverage page and your personal mistake list
- All cheat sheets, flashcards, read-aloud and translation
- Your progress saved to your account, on every device
How much does it cost? Is it a subscription?
US$39 for 12 months of access. It is one payment, not a subscription. It does not renew automatically.
How do I pay?
Open the app, sign in, and choose Get full access. Payment is handled by Stripe. Your card details go directly to Stripe and never reach our site.
I paid, but the app still says “Free”.
It usually changes within a minute. Open the account menu (top right) and press Sync now, or sign out and sign in again. Still “Free” after that? Tell us and we will fix it.
Can I get a refund?
Yes, within 7 days of payment. See the refund policy for details, then send us a message with the email you used to pay.
Account and studying
Do I need an account?
Not for the free demo; your progress is saved in your browser. With an account, your progress is saved online and you can continue on another device. Full access needs an account.
I forgot my password.
In the app, press Sign in, then Forgot password?. We will email you a link to choose a new one.
Which devices can I use?
Any modern web browser on a computer, tablet or phone. Nothing to install.
Can I share my account?
No. One account is for one person. See the terms of use.
I think an answer or explanation is wrong.
Thank you for telling us. Under every question there is a link Ask about this question. It opens a message with the question number already filled in, so we can check it quickly.
We are happy to help.
Contact us