Terms of use

These terms apply when you use pmclear.com, including the PMP and PSM I programs. By creating an account or paying for access you agree to them.

Who we are

PMCLEAR (pmclear.com) is an independent online study service based in Ontario, Canada. Contact: pmpclear@gmail.com or the contact form.

What PMCLEAR is

PMCLEAR is independent study material, written in simple English, for two examinations: PMP® (Project Management Institute) and PSM I (Scrum.org). It is not affiliated with, endorsed by, or approved by the Project Management Institute, Inc. (PMI) or Scrum.org. PMP, PMI and PMBOK are registered marks of the Project Management Institute, Inc. PSM and Professional Scrum are trademarks of Scrum.org.

No guarantee of passing

The questions are written for practice. They are not real examination questions and are not taken from any PMI or Scrum.org examination. We do not guarantee that you will pass.

Your account

You are responsible for keeping your login details private. One account is for one person. Sharing an account, or copying, republishing or reselling the lessons, questions and explanations, is not permitted. One account can use both programs; access to each program is separate.

Free access

Without an account you can use the free parts of each program: free lessons and lesson previews, free sample questions and the PSM I course pages that are open to everyone.

Free trial

When you first open a program with an account, you receive a free trial of full access to that program: 3 days (72 hours) for PMP exam prep and 3 days for PSM I. The trial starts when you first open the program, cannot be restarted by signing out or changing device, and your progress is kept when it ends. The PMP trial does not include the full 42-hour training course: during the trial and without payment you can open the course outline and the designated free preview units (about 1 hour 15 minutes). The other units, the assessments and the certificate need paid course access. Trials started before 29 October 2026 keep their original 5-day end date. There is one free trial per program, per person, per internet connection and per device: a new account created from a connection or device that already had a trial in the last 12 months does not get another one, but can still buy access. No payment details are needed for a trial and nothing is charged when it ends.

NPPE program and AI Tutor

The NPPE program offers a free trial of 3 days (72 hours) with 5 AI Tutor requests, once per person. The AI Tutor has fair-use limits: with a paid plan, up to 20 requests a day and 200 a month, and a monthly cost ceiling per student; PMCLEAR may pause the AI Tutor for everyone or for an account at any time to protect the service, for example after unusual activity. Reaching a limit never stops access to questions and explanations, and nothing is charged for AI use. AI answers are generated automatically, can be wrong, and are not legal or professional advice; always check your own regulator's current act, regulations and code of ethics. PMCLEAR is not affiliated with Engineers Canada, any engineering regulator or the organization that administers the NPPE.

42-hour PMP course and certificates

The 42-hour PMP course costs US$19.99 (one payment, no subscription). As a limited-time offer, it is also included with PMCLEAR PMP plans (US$59) bought while the offer runs, for as long as that plan is active; we may end the offer for new purchases at any time, and plans bought during the offer keep the course; the first units are a free preview. Refunds follow our refund policy; if a payment is refunded or disputed, access to the course ends and any certificate issued for it is revoked. A certificate of completion is issued only when every unit has been studied for the required time, every module quiz has been passed and the final exam has been passed. The certificate shows the legal name you confirm before it is issued, so you must use your own legal name and complete the course yourself. Certificates obtained by sharing an account, by another person completing the work, or with a false name are not valid, and we may cancel them; a cancelled certificate shows as not valid on the verification page. The course is independent and is not affiliated with or endorsed by PMI; it does not guarantee that PMI will accept an application or that you will pass the exam.

Prices and access periods

The price shown at checkout applies. Each is a single payment, not a subscription, and nothing renews automatically. PMP and PSM I are sold separately: buying one does not include the other, and there is no combined package. When access ends, your account returns to the free version and your progress is kept.

Refunds

You can ask for a full refund within 7 days of your payment. The details are in the refund policy. Nothing here limits any right to a refund that the law that applies to you gives you.

Availability and changes

We aim to keep the service available but do not promise uninterrupted service. We may update lessons and questions to keep them accurate.

Liability

To the extent permitted by law, our liability is limited to the amount you paid for access.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.

Last updated: October 29, 2026